Need Help Now
Immediate Assistance
If you need immediate assistance because someone is in physical danger phone 111 or go to the local ED for an immediate response.
If you are experiencing a mental health crisis or have concerns about personal safety (for example: struggling with self-harm, feeling suicidal, or being in a physical space that is not safe) call your GP or Greater Wellington Mental Health and Addiction Service on 0800 745 477.
Talk to Someone Now
If you need to talk to someone right now free call or text 1737 to speak to a trained counsellor.
Or call one of the free helplines available 24/7 including:
Lifeline / 0800 543 354 / Free text 4357 (HELP)
Women's Refuge & Te Whare Rokiroki / 0800 733 843 (0800 REFUGE)
Youthline / 0800 376 633 / Free text 234
OutLine Aotearoa / 0800 688 5463 (OUTLINE)
Alcohol and Drug Helpline / 0800 787 797
Self-Help Tools
Visit the Small Steps website to learn practical tools and techniques for managing anxiety, stress, and low mood.
Find additional resources on the Mental Health Foundation website.
Other Agencies
Affordable Counselling
Birthright specialises in supporting one-caregiver families and offers free counselling for sole parents and guardians living in Wellington.
Lower Hutt Women’s Centre offers support, counselling, workshops and support groups.
Upper Hutt Women’s Centre offers support, counselling, workshops and support groups.
Specialist Support
Women’s Refuge, Rape Crisis, Shakti, HELP Wellington, Youthline, Evolve, Skylight, Parent Help, Wesley Community Action
Specialist Groups
Continued Recovery (from Disordered Eating)
Housing
Dwell Housing Trust, Salvation Army, Wellington Women’s House
Creative Connections
Vincents, Pablos, Toi Poneke Arts Centre
Advocacy & Information
CAB (Citizen’s Advice Bureau), Community Law, Wgtn City Library
A list of other helpful organisations can be found here.
Women’s Refuge Shielded Site
The green icon at the bottom of every page of this website will take you to the Women's Refuge Shielded Site tool. The Women’s Refuge has created this tool so victims of abuse can ask for help, without fear of it showing up in the browser’s history or an abusive partner ever seeing it. If you need help but are worried about repercussions from a controlling or abusive partner, this is a safe way to find it.